Plano-based Resilient Healthcare announced Thursday that it has partnered with United Healthcare, making its services in network for United Healthcare patients.
The company specializes in home health care for patients with serious illnesses. The services include physician services, nursing care, therapy, social work, dietitian services, IV infusions, telemonitoring and X-rays.
Resilient says it’s the first health care company that specializes in home-based, interdisciplinary care to partner with United.
“We’re the first in the country with that type of an agreement with United Healthcare,” said Jackleen Samuel, Resilent’s president and CEO. “And definitely the first provider in Texas to be bringing that level of care to patients’ homes.
“Most of these patients, if they’re coming from the hospital, they’ve already met their deductibles,” Samuel said. “And so the cost is minimal, unless they have a co-pay, which is also usually minimal.”
Resilient serves more than 100 patients with over 40 full-time employees and over 130 clinicians across a wide range of specialties.
Samuel started Resilient in 2018 when she was 26 with the mission of reducing emergency room visits for dehydration, infections and other ailments that could be treated with home health care.
“I’m a young, short, minority woman. And I’m saying ‘Hey, I think the system’s broken. I think this is how we can fix it,’ " she said.
Resilient’s services became even more crucial during the COVID-19 pandemic, she said, and it began offering in-home COVID-19 tests for patients in March 2020. Samuel said it was the first company in North Texas to do so.
“We created an app so that we could manage all the testing,” Samuel said. “At one point we were doing 150 people a day. Anyone who was testing positive or who was symptomatic, we treated at home. We did chest X-rays at home to make sure they didn’t get pneumonia from COVID. We did IV infusions at home.”
Samuel said she came up with the idea for the company when her father had a stroke shortly after she moved to Texas to start her career in physical therapy. “It was really opening my eyes to the health care industry and this chronic care management,” Samuel said.
“If we can bring the care to them, why would we force them to go to a more expensive setting that is actually less convenient for them, that is less healthy for them?” she said.
Home care is more convenient for patients and more cost-effective than repeated hospital visits, she said. “If I increase the amount of care they’re getting in their home, I’m actually reducing the overall cost.”
Fletcher Brown, chair of the health law section for the state bar of Texas, has helped Resilient negotiate contracts with large insurance providers in the metropolitan area. He says Resilient is unique because of its home hospital services, which differentiate it from other home care companies that focus on nursing and hospice care.
“The ability to provide hospital services in a patient’s home seems to be a very innovative and thought-provoking model,” Brown said. “It’s efficient, it’s patient-friendly, it’s facility-friendly. It’s not occupying in-patient resources unnecessarily and, because it is in the home, keeps those in-patient resources available for needed higher acuity care. From that standpoint, it seems to be a type of model which brings efficiency to the system.”
Resilient has more deals in the works, Samuel said, including launching a hospital-at-home program with HCA Healthcare’s North Texas division.
“Our first goal is to get most of these other major insurance companies on board so that it reduces the cost for patients,” she said.
"company" - Google News
July 05, 2021 at 05:56PM
https://ift.tt/3dHQ2Qo
Plano home health services company signs deal with United Healthcare - The Dallas Morning News
"company" - Google News
https://ift.tt/33ZInFA
https://ift.tt/3fk35XJ
Bagikan Berita Ini
0 Response to "Plano home health services company signs deal with United Healthcare - The Dallas Morning News"
Post a Comment