The owners of the Darling Hotel had little hospitality experience going into the business, so the plan was always to hire a management company similar to Charlestowne Hotels. The Darling is owned by Courthouse Square Ventures, a limited liability company composed of Bob Ainley, Matt Ainley, as well as the Mouw, Robertson and Largoza families.
Additionally, partnering with Charlestowne Hotels is creating more opportunities for employees. Seaward said that employees can transfer to any of the 50 properties that are managed by Charlestowne Hotels. Also, if there is a staffing shortage, Charlestowne Hotels can fly someone out to help the Darling Hotel, according to Seaward.
Charlestowne Hotels seeks to address both “emotional and practical” aspects of hotel management, according to their portfolio. The company focuses on budget planning, reputation management and prioritizing guest experiences. They specialize in lifestyle, branded, soft-branded and condo properties, ranging from well-known hotels such as the Holiday Inn, all the way to boutique style hotels in rural California, like the Darling.
“We never tire of the excitement that comes with meeting new owners and supporting them as they evolve the visions for their properties,” Kyle Hughey, chief executive officer of Charlestowne Hotels, said in a statement. “The Darling’s historic ties and architecture transports guests back to California’s Art Deco period.”
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November 12, 2022 at 07:31AM
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The Darling wakes to new management company - Foothills Sun Gazette
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