As modern technology continues to advance, artificial intelligence (AI) and automation are playing an increasingly vital role in the workforce. Routine, recurring tasks are being automated in nearly every industry to save time and money.
As we rapidly approach this so-called AI/automation revolution, businesses may be wondering how they can leverage this technology to their advantage. To help, the members of Young Entrepreneur Council share 14 ways companies can prepare for this upcoming revolution to maximize their future success.
Prepare for the AI Revolution
- Clean Up Your Data Infrastructure
- Assess Your Business Processes
- Implement a Chatbot and FAQ Database
- Identify Workflows that AI Can Augment
- Educate Your Team on AI
- Understand AI Security Risks
- Create a Culture of Automation
- Help Team Members Grow into New Positions
- Audit Your Existing Data
- Selectively Choose Where to Incorporate AI
- Empower Your Team to Use AI Effectively
- Focus on the Human Aspects of the Business
- Find Solutions That Make Sense for Your Business
- Understand How AI Can Actually Benefit You
1. CLEAN UP YOUR DATA INFRASTRUCTURE
Clean up your data infrastructure and work toward automation that is digestible instead of a black box. Most importantly, don't use AI in your marketing if you don't have the capability. It will quickly catch up with you. — Adam Crawshaw, Assembly
2. ASSESS YOUR BUSINESS PROCESSES
Assess your current business processes to zero in on what can be improved and what can be enhanced by technology. Then, solicit ideas from your team about where they see your company in the automation revolution. Encourage them to seek out similar businesses and industries that may already be using AI and then envision taking it up a notch. — Ephraim Arnstein, Bitbean
3. IMPLEMENT A CHATBOT AND FAQ DATABASE
We're currently seeing brick-and-mortar companies going bankrupt by not transitioning into e-commerce. Their clients will be flocking to e-commerce competitors and will be overloading their customer service. Take advantage of bots and use FAQs with predictable word tracks that can be systematized based on specific keywords. This is the quickest and simplest way to take advantage of AI/automation. — Laura Egocheaga, Viral Growth Media
4. IDENTIFY WORKFLOWS THAT CAN BE AUGMENTED WITH AI
Companies should try to identify time-consuming, manual employee workflows that can be augmented with AI. Very few roles are at risk of being entirely replaced. Rather, AI should be used to automate parts of an employee's workflow, thereby freeing them to work on things that create more value for the company. — Ashwin Sreenivas, Helia
5. EDUCATE YOUR TEAM ON AI
If you operate in a highly predictable and mundane environment, then you probably know that AI is going to be part of your business. It's your responsibility to make your team aware of this and educate them on how to leverage the technology to improve their performance. Dedicate some time to train your employees and show them how they can use AI in their day-to-day activities to yield better results. — Kelly Richardson, Infobrandz
6. UNDERSTAND AI SECURITY RISKS
To prepare for the AI revolution, it's important to understand security and the precautions you need to take. Artificial intelligence is regularly the victim of hackers and malware that threaten your information. Make sure you know how to properly protect your data as well as that of your customers so it doesn't get into the wrong hands. — Jared Atchison, WPForms
7. CREATE A CULTURE OF AUTOMATION
Companies are often slow to adopt AI because their workforce is reluctant to change or is distrusting of automation. This delay results in lagging performance. Focus on creating a culture of automation where members are encouraged to find ways to automate tasks and free up time. Communicate the positive aspects of AI to your employees so that they'll start to embrace it rather than being scared of it. — Shaun Conrad, Guitar Repair Bench
8. HELP TEAM MEMBERS GROW INTO NEW POSITIONS
I empathize with fears of job replacement by AI. If I felt technology was about to replace a member of my team, I would prepare by mining that team member's potential to grow into a new position. AI is really good, but there's more than enough "common sense" and "human touch" work to go around. This value will maintain the solid relationships that are the bedrock of a successful business. — Tyler Bray, TK Trailer Parts
9. AUDIT YOUR EXISTING DATA
AI relies on good data. Therefore, to make it useful, a business must have good data. Fortunately, you don't need expensive tools for this since there are excellent data science techniques that you can use. Once in a while, clear out any duplicates or other forms of bad data. Once your data is complete and clean, you’ll be ready to take full advantage of the AI revolution. — Daisy Jing, Banish
10. SELECTIVELY CHOOSE WHERE TO INCORPORATE AI
I think you can get more value from AI and automation if you selectively choose where to incorporate it in your business. Instead of making sweeping changes that disrupt your entire system, spend time focusing on adding AI and automation one step at a time. You'll find that this strategy is much more sustainable in terms of growth, data and your understanding of this amazing technology. — John Brackett, Smash Balloon LLC
11. EMPOWER YOUR TEAM TO USE AI EFFECTIVELY
Although AI is already booming as we speak, companies can further prepare for it by taking the time to educate their teams. If your employees don't know how to use AI, then it won't do your business any good. Giving them the proper resources and information ensures that your company's strategies are effective and will bring results. — Stephanie Wells, Formidable Forms
12. FOCUS ON THE HUMAN ASPECT OF BUSINESS
Companies can prepare for the AI/automation revolution by focusing on the human aspect of business. Despite what people say, live employees are still necessary for your company to thrive. Think carefully about the aspects of your business that require a human touch and start pivoting your team there as you implement more AI/automation throughout the year. — Chris Christoff, MonsterInsights
13. FIND SOLUTIONS THAT MAKE SENSE FOR YOUR BUSINESS
When thinking about incorporating AI into your business, it's important to find solutions and information that makes sense in your particular industry. It's a good idea to follow news, blogs and thought leaders to get industry-specific AI content. You can also look for events like webinars to participate in and find out how you can apply AI effectively in your business. — Syed Balkhi, WPBeginner
14. UNDERSTAND HOW AI CAN ACTUALLY BENEFIT YOU
Before adopting AI, you need to understand how it works and identify how it can benefit your business. Also, you should understand that the return on AI is slow, so prepare yourself for it accordingly. This will help you cope with the changes without any disappointments, even if things don't work out as planned. — Josh Kohlbach, Wholesale Suite
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January 26, 2021 at 04:00AM
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14 Strategies to Prepare Your Company for the Automation Revolution - Built In
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